Getting Started

As spring approaches, you should plan ahead for the busy season to come. The process of making property improvements may seem like a daunting task, but they’re fairly reasonable to achieve when planning in advance. A good place to start is by making sure you have quality amenities and staff to offer an excellent guest experience.

Step 1

First, analyze and write down the changes your hotel needs before the new season. If your pool opens in the spring, be sure to check that all of your poolside amenities are in good shape. You also want to make sure that you’ve accounted for your general amenities as well. For bedrooms, don’t forget to provide fresh sheets and functioning air conditioning to give guests a clean and comfortable lodging environment. You can also make some improvements to your hotel’s dining experience. When it comes to the bathroom, we suggest you test out the faucets and make sure the plumbing is just right. Don’t forget to jot down basic necessities such as toilet paper and fresh towels. Listing your improvements will allow you to plan accordingly.

Step 2

Next, start looking to hire if you’re low on the number of staff members at your hotel. As you move into a busier season, you can manage guest expectations better with a full staff. We understand that hiring and retaining hospitality employees may be difficult, as they often come and go. However, there are a few tips and tricks to keeping them at your hotel. One example is offering employee advancement opportunities. Though if you’re seeking to hire qualified employees to improve guest services, consider posting job openings on social media. It’s a great way to get the word out to potential applicants. The last thing you’d want is to have guests feel unattended during their stay, so start hiring as soon as possible.

Final Step

Finally, it’s time to implement those changes you planned for your hotel. If you’re looking to make significant changes to guest rooms, be sure that those aren’t available for booking during the time you are planning to make these improvements. So long as you plan on making these changes ahead of time, you’ll realize that you will encounter very few issues with your new employees and your guests. Don’t leave renovations and check-ups for the last minute. Your employees will appreciate your effort to make their jobs easier, and your guests will experience a greater stay.

Now that you’ve made your spring-cleaning improvement to-do-list, expanded your team, and improved your hotel, it’s time to give your guests the best hospitality experience they’ve ever had.