Hilton Partnership | Travel Media Group

200

HILTON HOTEL REVIEW RESPONSE PARTNERS

150K+

UNIQUE RESPONSES WRITTEN ON BEHALF OF HILTON HOTELS

14 Hours

AVERAGE TIME TO PUBLISH RESPONSE

1.1K+

HILTON USERS IN TMG’S ONEVIEW® PLATFORM

Travel Media Group is proud to respond to reviews on behalf of Hilton Hotels & Resorts with Respond & Resolve™

Thoughtful, unique responses to all public-facing reviews
Secure, direct connection to 3rd-party review sites
Interactive approval, edit, and feedback options to stay engaged
Critical review escalation process
Robust suite of reputation analytics and reports
Dedicated ongoing Enterprise support
40+ years of hospitality expertise in improving online presence and guest experience
No A.I. and no templates. Professional writers responding to the reviews that shape your hotel’s reputation.

Testimonials

I Would Like More Information

To reach us immediately, please contact:
Michael Voss
m ichael.voss@travelmediagroup.com
(407) 673-6138

TRUSTED TO RESPOND ON BEHALF OF HILTON’S MOST ELITE BRANDS

How Does Respond & Resolve™ Work?

PROFESSIONAL • CONSISTENT • TAILORED • TIMELY

Hilton-TMG Partner Testimonial

“Investing in marketing through all consumer channels is crucial for hotels to tell their story effectively. Marketing dollars will be well-spent if the consumer is motivated by online confidence shared through influencers such as Trip Advisor and Google.

Travel Media Group has been an excellent partner to our hotels. By responding to online commentary and thoughts, TMG’s response efforts show we genuinely care about our guests’ experiences. TMG’s Respond & Resolve™ enhances our online reputation and scoring to maintain and grow loyalty to our Hilton brands.”

Regional Senior Director, Americas Sales Operations

Hilton Worldwide

Hilton-TMG Partner Testimonial

“Travel Media Group is wonderful to work with. It’s been great to partner with them on our online reviews, and I appreciate that the responses are always paired with proposed replies. I can trust Travel Media Group to understand our tone and voice and that they will escalate my most critical situations quickly.”

Arizona Biltmore, LXR Hotels & Resorts

Hilton-TMG Partner Testimonial

“Without exception, the response process with TMG is painless, efficient, and fast. Their team provides thoughtful responses and, ultimately, simplifies my daily operations. I approve every response and can make edits if needed. TMG makes sure every guest review gets the careful attention it deserves.”

Doubletree Spokane City Center