Fall Guest Sentiment Report: 2nd Edition
The fall season was ripe, with high volumes of guest review feedback across review websites throughout September, October, and November. Travelers took to these platforms to share their hotel stay experiences during the change of seasons, and these reviews contain incredible insights and data for hoteliers.
Guest sentiment data analysis continues to help highlight key aspects of the hotel experience that resonated with travelers through positive, negative, and neutral sentiments. Hoteliers can leverage this feedback to facilitate more strategic operational and marketing decisions.
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