Hotel Marketing Resources

In part 1 of 2 of this special edition of the Suite Spot, we take a moment to recognize stories of resilience and excellence in hospitality throughout the COVID-19 pandemic. Host Ryan Embree highlights some incredible hospitality professionals across the country and what they did to make them a hospitality hero during this trying time […]

The hospitality industry made a number of adjustments over the course of the coronavirus pandemic. We’re not out of the woods yet, either – even as travel numbers continue to trend in a positive direction, hotels still have to make continuous adaptations to stay afloat. Hoteliers nationwide are aware that travelers are keener than ever, […]

We all know how important guest feedback is to your hotel experience – future plans and current adjustments are largely influenced by what travelers have to say. As the travel industry continues to recover from the COVID-19 pandemic, hotels are going to be more reliant on guest feedback than ever.  Hotels in areas where COVID […]

In this episode of the Suite Spot, we dig into the archives to unveil a never-before-heard episode on how hotels can prep for the busy summer season. Host Ryan Embree is joined by Director of Marketing, Anne Sandoval, to share tips and tricks on how to get the most out of this exciting time of […]

As more and more travelers pack up and plan trips, hotels will see a proportional rise in guest reviews. This can be equal parts exciting and nerve-wracking for hoteliers – you’ll want to respond quickly, but if the feedback isn’t quite what you were expecting, tensions may rise, and you’ll be all the more likely […]

Whether we love it or not, feedback is a critical part of a guest’s journey through your hotel. Their responses inform how you can market your hotel to future guests, and more importantly, they share how your guests felt about your amenities, location, and rooms. There are multiple ways to collect this information; through official […]