Hotel Marketing Resources

In the previous blog, we discussed the new traveler types that are emerging post-COVID, as well as what to anticipate in terms of each of their expectations. This post will cover a few examples to help you understand what situations you may encounter with these new travelers and their changing expectations. Hotel Lobby Scene In […]

Hotel guest expectations have been steadily rising over the last decade. The increase has been fueled by the introduction of more online review sites and growth in traveler feedback. COVID-19 raised the bar even higher for hoteliers, completely transforming what travelers consider a five-star hotel experience. In this webinar, we will talk about what aspects […]

In this episode of the Suite Spot, host Ryan Embree is joined by Travel Media Group’s Content Manager, Marissa Kinzel, to discuss how to market a hotel property’s new renovations and updates.

A study from Google found that the number of searches for the phrase “can I travel” went up by 800% over the last several weeks. Hotels have been feeling this surge in travel demand, with review amounts surpassing pre-pandemic levels among our hotel partners. These searches are coming from Next-Gen travelers – that means that […]

Receiving continuous feedback is instrumental to the way hotels understand the success of their operations. However, every piece of feedback requires a unique, timely response, and it can be difficult to know how to write a polished response every time. Understanding the anatomy of a good review response can help streamline the process for hoteliers, […]

In this episode of the Suite Spot, host Ryan Embree partners up with Content Manager Marissa Kinzel to count down their Top 5 summer social media ideas for hotels.