Hotel Marketing Resources

87 – Planning Your Hotel’s 2022 Social Media Calendar Part II

by | November 10, 2021 | Hotel Marketing Resources

In the second and final part of this special edition of the Suite Spot, we continue to help hotels fill their 2022 calendars and strategize social campaigns. Host Ryan Embree is joined by Client Success Team Lead, Aislynn Roberts, to cover the summer and fall seasons. Listen and learn as we discuss planning posts around: […]

Unlock Better Decision-Making Using Your Hotel’s Reputation Data

by | November 5, 2021 | Hotel Marketing Resources

Decision Costs Before we can understand how to improve our decision-making on the property, we first have to cover the costs and impacts of those decisions. The first and most obvious decision cost is money. Whether it’s a simple linen upgrade or full-out PIP or property renovation, capital expense is one of, if not the […]

Can You Get Bad Reviews Removed from TripAdvisor?

by | November 1, 2021 | Hotel Marketing Resources

Many hoteliers wonder how they can get negative reviews removed from TripAdvisor. Receiving negative reviews can be bad news for GMs and owners. However, TripAdvisor won’t remove negative reviews simply because they paint a bad picture of the hotel. Reviews must violate specific guidelines for TripAdvisor to remove them. What Gets a Review Removed? Profane, […]

86 – Planning Your Hotel’s 2022 Social Media Calendar Part I

by | October 27, 2021 | Hotel Marketing Resources

In part 1 of 2 of this special edition of the Suite Spot, we help hotels start to fill their 2022 calendars and strategize social campaigns. Host Ryan Embree is joined by Client Success Team Lead, Aislynn Roberts to cover the winter and spring seasons. Listen and learn as we discuss planning posts around: holidays, […]

How Social Media Impacts Traveler Buying Decisions

by | October 22, 2021 | Hotel Marketing Resources

Travelers interact with a number of brands, websites, and marketing channels during the booking process. They are surrounded by advertisements from hotels and OTAs that may appear on TV, on a billboard on their way to work, or even online as they read the news or watch a funny YouTube video. Travelers will also come […]

Improving the Guest Experience with Reliable WiFi

by | October 20, 2021 | Hotel Marketing Resources

Now more than ever guests are looking for comfort and convenience at hotels. This demand has spread to an essential amenity- wifi. However, guest expectations go beyond simply having access to the internet on their personal devices. They’re also looking for high-speed internet that can keep up with their frequent usage. Meeting these expectations will […]