Hotel Marketing Resources
Guest reviews are like a coin. On one side, they can generate astounding results for your business. And on the other side, they can have an immense negative impact on your business. As a hotel restaurant operator, it is important to note that you can influence your outcome by actively managing your online guest reviews. […]
It sure is exciting to see how rapidly social media changes over time. One minute platforms like Snapchat and Skype are relevant in their space, but they almost seem obsolete due to direct messaging and Zoom. Recently, the emergence of Tiktok has significantly impacted the social media landscape as a whole. Shifts in digital trends […]
People think a hotel visit begins when a guest walks to the front desk and officially checks in. They also believe that a hotel visit ends when you return to the front desk and check out. This may have been true in the past, but it is not anymore. The guest experience from check-in to […]
Join host Ryan Embree as he sits down with Hospitality Trailblazer Richard Alberigo, President & CEO of Alberigo Hotel Management. These two hospitality experts outline 2023 travel trends and traveler behavior, the true meaning of hospitality, exciting developments at Alberigo Hotel Management, and so much more. Suite Spot Podcast · 105 – TMG Hospitality Trailblazers: […]
The unethical practice of receiving or even encouraging fake guest reviews comes with severe repercussions. Hoteliers understand that more positive reviews and overall higher ratings attract more bookings. You may have thought about doing the same for your hotel property but this is a big mistake. Take the advice provided here and ensure you stay […]
*DISCLAIMER* Thank you for listening to the Suite Spot. During episode 104, you will hear slight audio distortion due to a disrupted signal connection at the time of recording. We apologize in advance and hope you enjoy the episode. Host and Marketing Director Ryan Embree and Tom Magnuson of Magnuson Hotels take time to reflect […]