Hotel Marketing Resources
Guest sentiment data continues to provide hoteliers with insightful and valuable information that they can harness to position their hotel properties better. By learning what travelers say and feel about their hotel stays during spring, hotels and hotel management companies can better align their digital strategies for the busy summer season. Through analyzing over 1.7 […]
Uncover valuable and actionable insights from this year’s Spring Guest Sentiment Report. With data collected from millions of online guest reviews and over 7 million sentiment tags, the 2nd edition of our annual spring report includes key takeaways that allow hoteliers to make more informed decisions. This whitepaper provides transparency into what travelers are saying […]
Join Suite Spot podcast host, Ryan Embree as he welcomes the President of Questex, Alexi Khajavi, as an official TMG Hospitality Trailblazer! These two hospitality-focused individuals discuss some incredible travel and tourism subjects in this episode, giving viewers great insight into the industry’s current state. This episode is full of content from conversations regarding trends […]
Travel Media Group is thrilled to announce the release of our 2023 Media Kit! With over 40+ years of exclusively serving the hotel industry, this kit will give hoteliers a clear understanding of who we are and what makes TMG the acknowledged industry leader in guest feedback management and online reputation for hotels. View: 2023 […]
Travelers continue to provide feedback on their hotel stays and guest experiences through writing online reviews. These guest reviews contain gems of valuable information called guest sentiment data. These pieces of data are specific components of a guest review that mentions an aspect of the hotel, such as cleanliness, housekeeping, amenities, etc. The purpose of […]
As guest reviews continue to define a hotel’s reputation, it is apparent that prioritizing review response time can lead to a significant increase in the overall score. When a guest leaves a review on a review site like Google Reviews or TripAdvisor, responding promptly can lead to a quicker resolution for dissatisfied guests or solidify […]