Reputation Management for Hotels

This is one of the most common questions we receive from hoteliers. Sometimes, a GM or owner will disagree with the content of a review. After all, there are two sides to every story. So, can you get a bad hotel review removed from TripAdvisor? The short answer: only sometimes. TripAdvisor will remove a bad […]

  All hoteliers know that TripAdvisor is important to guest acquisition. In fact, 83% of travelers are more confident in their booking decisions thanks to TripAdvisor reviews1. How do you stand out from your local competition? Earn TripAdvisor Awards to Get the Most Out of Your Business Listing 65% of people who use TripAdvisor are […]

The Travel Media Group product development team is excited to announce a new update to our reputation management dashboard. Our competitor reputation tracking is completely redesigned and better than ever. Customers have 24/7 access to TMG OneView™, an industry-leading platform which will now show lifetime review data for your hotel and the competition.

Get the Most Out of Your Hotel Marketing Solutions When a hotel chooses to partner with Travel Media Group, we see it as a win-win. We define our success by the success of the hotel, and we seek to find the best solutions to help with each property. Once a property manager or owner signs […]

Answering phones, checking in guests, managing housekeeping – there are lots of tasks at a hotel that need to be completed at a hotel as they come in. Because of this, some items that are less urgent can be put on the back burner, such as responding to hotel reviews online. Research shows responding to […]

How to Improve Your Yelp Rating We’ve shared before the best way to respond to negative reviews on TripAdvisor and how this affects the way future guests view you online. While TripAdvisor is definitely an important place to focus on your reputation, there are many other review websites that people on-the-go are looking to for advice. […]