COVID-19

Prioritizing Cleanliness at Your Hotel After COVID-19

by | April 22, 2020 | COVID-19, Hotel Marketing Resources

8 Ways to Implement Improved Cleaning Practices at Your Property The hospitality industry has been shaken up by the spread of the coronavirus, but as numbers finally begin to show signs of calming around the world, it’s imperative for hotels to consider how this pandemic will change the traveler’s mindset forever. Just as with similar […]

47 – Crisis Management for Hotels During COVID-19

by | April 22, 2020 | COVID-19

In this episode of the Suite Spot, we continue sharing helpful insights and tips to help hoteliers combat the unprecedented COVID-19 crisis. Host Ryan Embree is joined by Travel Media Group’s Director of Marketing, Anne Sandoval, to discuss 5 Strategies of Crisis Response.

Maintaining Your Social Media Presence Amid COVID-19

by | April 20, 2020 | COVID-19, Online Marketing for Hotels

The rise in the use of social media comes to many as little surprise. In a new world where domestic and international travel are both severely restricted, would-be wanderers are turning to their phones to get much needed interaction. Facebook saw that Instagram and Facebook Live views doubled within the first couple of weeks after […]

Future-Focused Takeaways from STR’s Latest COVID-19 Impact on US Hotels

by | April 17, 2020 | COVID-19, Online Marketing for Hotels

4 Key Takeaways  Thursday, April 16th, marked the last webinar of Smith Travel Research (STR) 5-week series showcasing the impact of the COVID-19 outbreak on the U.S. hotel industry. Below are some key takeaways from the presentation and where the industry stands today. 1. The US May Have Bottomed Out Although hotel occupancy dove to historically […]

How and Why You Should Update Your Google Listing During COVID-19

by | April 15, 2020 | COVID-19, Hotel Marketing Resources

The rapid spread of the coronavirus has left many questions in its wake for business owners and consumers alike. Businesses are weighing the merits of staying open, and selections of those still traveling are wondering which businesses are still in operation. With a time of considerable uncertainty at hand, any transient travelers need something to […]

3 Critical Guest Review Issues During COVID-19 and How to Respond

by | April 13, 2020 | COVID-19, Online Marketing for Hotels

As the coronavirus continues to sweep across the United States, travelers and hoteliers alike are faced with adversity. With event cancellations and plans with family disrupted, issues relating to travel plans lead to higher levels of stress. Fielding guest concerns can feel like an insurmountable task, but today we’ll discuss three common problems you’ll face, […]