COVID-19

What Historically Happens When Demand Shrinks One of the biggest industry fears coming out of this global pandemic is the impact that COVID-19 will have on occupancy and demand moving forward. Historically, this is the typical timeline that follows as demand starts to shrink. First, with demand shrinking consumers begin to see more options than […]

In this episode of the Suite Spot, host Ryan Embree is joined by TMG’s Product Director Patrick O’Brien to discuss the role that online reputation plays during COVID-19.

 Part 2 of our COVID-19 educational series covers what hoteliers can do if and when demand for hotel rooms begins to shrink. We know that one of the most worrisome impacts of the coronavirus is the effect that it will have on hotel occupancy. Let’s discuss what digital strategies hoteliers can implement to ensure […]

US Travelers Remain Optimistic about Postponed Trips Although we have seen a historic number of cancellations recently, US travelers still feel very optimistic about rescheduling those canceled trips. According to Phocuswright research shared in a recent webinar, 61% of US travelers have postponed their trips by 1-6 months. This should be an encouraging statistic for […]

Social distancing and mandatory Stay in Place orders have users around the world turning to the internet, which places a pressure on businesses to keep the conversation going. As we move through response plans to the coronavirus, social media is a critical part of your action plan. In a recent poll of users conducted by […]

The effects of the coronavirus have travelers on their toes, more critical than ever before of their options prior to booking. Reputation management has never been more important, and hoteliers must ask themselves what guests are really looking at when they decide to stay at a hotel. Many believe that travelers simply want to know […]