COVID-19
Despite cases continuing to surge around the U.S., the hospitality industry has received a number of good signs regarding COVID-19. Vaccine prospects look positive, and travelers are continuing to book more vacation time in states with fewer restrictions. However, 2020 was a tumultuous year, and hoteliers know that the situation can change at the drop […]
In this episode of the Suite Spot, host Ryan Embree helps hoteliers prepare for the upcoming 2020 winter season and shares his thoughts on what to expect. Ryan takes a look at two major factors impacting travelers’ booking decisions this winter: the weather and area-specific COVID-19 restrictions. He walks through multiple examples of social posts […]
We have talked a lot recently about guests’ comfort and confidence levels in travel right now. Pinpointing a traveler’s comfort level can be critical in anticipating the needs of your guests and assessing the type of experience your guest is expecting at the property. “New Normal” Spectrum Someone that needs to travel right now and […]
Evolution of the Mid-Week Traveler As we know, this pandemic has had major impacts on our business over the last several months. The most significant was the effect on mid-week occupancy, especially during the fall and winter months when most leisure travel has slowed. So let’s see how the mid-week traveler has evolved throughout this […]
Travel Media Group has announced four new solutions packages to help their hotel partners accelerate their recovery during COVID-19. The pandemic has shaken the hospitality world, presenting new challenges and setting high operational expectations for hotels and hoteliers alike. Travel Media Group’s new packages aim to maximize the benefits for hoteliers who need assistance with […]
Online Reputation Like social media, building an online reputation strategy for your group starts out by tracking and setting up alerts and notifications for each online review site. Quick response is key in resolving issues so it’s super important that your hotel’s staff is alerted as soon as feedback is left by the traveler. Next […]