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For over 30 years, Travel Media Group has been an industry-leading provider of hotel marketing and advertising services to hospitality professionals across the country. Read our hotel marketing blog to stay up to date on social media trends, online review response tips, the newest research on search and SEO, and much more.
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Summer travel is in full swing, and now is the time to implement effective strategies to help your hotel properties capture as many summer bookings as possible. When it comes to the best ways to do this, it all comes down to your digital presence and online marketing initiatives. This summer, the key areas to […]
Coming across an online guest review with no content can be an interesting discovery for many hoteliers. It is very common for hotels who respond to their reviews to feel inclined to respond to reviews with no words. This practice can be tricky, and deciphering when you should or should not respond comes down to […]
Guest sentiment data continues to provide hoteliers with insightful and valuable information that they can harness to position their hotel properties better. By learning what travelers say and feel about their hotel stays during spring, hotels and hotel management companies can better align their digital strategies for the busy summer season. Through analyzing over 1.7 […]
Uncover valuable and actionable insights from this year’s Spring Guest Sentiment Report. With data collected from millions of online guest reviews and over 7 million sentiment tags, the 2nd edition of our annual spring report includes key takeaways that allow hoteliers to make more informed decisions. This whitepaper provides transparency into what travelers are saying […]
Join Suite Spot podcast host, Ryan Embree as he welcomes the President of Questex, Alexi Khajavi, as an official TMG Hospitality Trailblazer! These two hospitality-focused individuals discuss some incredible travel and tourism subjects in this episode, giving viewers great insight into the industry’s current state. This episode is full of content from conversations regarding trends […]
Travel Media Group is thrilled to announce the release of our 2023 Media Kit! With over 40+ years of exclusively serving the hotel industry, this kit will give hoteliers a clear understanding of who we are and what makes TMG the acknowledged industry leader in guest feedback management and online reputation for hotels. View: 2023 […]
Travelers continue to provide feedback on their hotel stays and guest experiences through writing online reviews. These guest reviews contain gems of valuable information called guest sentiment data. These pieces of data are specific components of a guest review that mentions an aspect of the hotel, such as cleanliness, housekeeping, amenities, etc. The purpose of […]
As guest reviews continue to define a hotel’s reputation, it is apparent that prioritizing review response time can lead to a significant increase in the overall score. When a guest leaves a review on a review site like Google Reviews or TripAdvisor, responding promptly can lead to a quicker resolution for dissatisfied guests or solidify […]
In this episode of the Suite Spot Podcast, host and TMG Marketing Director, Ryan Embree and Chief Technology Officer, Jason Lee, tackle how guest satisfaction surveys impact a hotel’s operations and influence overall bookings. From topics such as what questions to ask in a guest satisfaction survey to how they shape your hotel’s bottom line, […]
LinkedIn is a great social platform for building your professional network, engaging with career-focused social content, and learning from various experts in their respective industries. The website also provides several helpful resources for hoteliers, such as posting available jobs, advertising services for their businesses, and giving detailed data analytics for social posts. However, one of […]
Finding innovative ways to go viral can be a very unique and lengthy process for hoteliers. After all, social media is a vast landscape that changes rapidly with a multitude of content for viewers. Many hoteliers do not know what trends to look for or where to find them. It is important to stay current […]
Online guest reviews are written by real people who have a real connection with your hotel properties. Think about it, guests who recently stayed at your hotel decided to take the time out of their day to curate a thoughtful and valuable piece of feedback for you. The best way to respond to guest reviews […]
Join Suite Spot podcast host and TMG Marketing Director Ryan Embree as he sits down and welcomes a very special guest, the EVP & Chief Commercial Officer of Sage Hospitality Group, Patrick Pahlke, in the latest episode of the TMG Hospitality Trailblazers series! This episode has something for everyone in the hospitality industry, so tune […]
Spring may bring sunny weather and blooming flowers, but it also brings a wave of increased travel. People from around the globe are eager to experience the perfect spring break getaway as the season continues to flourish. As hoteliers, it is important to help guests achieve their dream spring vacation by responding to online guest […]
As the industry-leading review response solution provider, the number one question hotels and hotel management companies ask us is – “What’s the return on review response?” Knowing how critical review response is to their business and how common this shared concern is, we created a white paper addressing this topic. Check out the full white […]
This episode features the one and only President of Atrium Hospitality, Rob Mangiarelli, as he sits down and talks with Suite Spot host, Ryan Embree on all things hospitality. These two experts share incredible knowledge and insights on various topics that give hoteliers valuable information on how to make their mark in the industry. If […]
Every day, people from all over the world spend countless hours watching video content online. These pieces of digital content come from sources such as YouTube, Instagram, TikTok, Linkedin, and many other platforms. Video content has dramatically impacted the hospitality industry by allowing travelers a glimpse into the guest experience before they even arrive at […]
It is almost that time of year when travelers set their sights on their spring break destination and set off for a week of fun in the sun. These guests expect a high-quality vacation that helps them relieve some stress and feel rejuvenated. Many of these ‘spring breakers’ are already in the pre-booking stage of […]
Prepping For our Review Response Knowing your audience and who you will be speaking to is critical as you begin prepping to respond to reviews. As shown above, 66% of Millennials and Gen Zs are the demographic that primarily writes online reviews, while only 45% of Baby Boomers and Gen Xs leave feedback after a […]
Join Suite Spot Host and Marketing Director Ryan Embree as he sits down with TMG Chief Technology Officer, Jason Lee, to discuss the new integration of Instagram Reels into the OneView platform. This episode details how hoteliers can use the OneView platform to easily create Instagram Reels and upload them directly to their social media […]
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