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For over 30 years, Travel Media Group has been an industry-leading provider of hotel marketing and advertising services to hospitality professionals across the country. Read our hotel marketing blog to stay up to date on social media trends, online review response tips, the newest research on search and SEO, and much more.
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Tune in to the inaugural installment of the Suite Spot: Road Trip series! In this episode the Suite Spot takes a drive to SpringHill Suites Jacksonville Beach Oceanfront to meet with Area General Manager, Alex Reitter, and Area Director of Marketing & Sales, Samantha Pritchard. Alex and Samantha give viewers an inside look at the […]
The winter season always keeps hoteliers on their toes, and this year was no exception. Despite the chilly temperatures outside, guest sentiment on online review sites continued to heat up, as reflected in this year’s Winter Guest Sentiment Report. The winter season of 2024-25 revealed insightful guest sentiment trends as travelers continued booking stays and […]
Tune in to this quarterly episode to hear from Chirag Shah of the American Hotel & Lodging Association to get the state of the hospitality industry. As EVP, Federal and Political Affairs & Counsel, Chirag, gives immense insight into challenges, patterns, and trends impacting the hotel industry and how the AHLA is helping hoteliers overcome […]
In today’s hospitality world, there is a trend and concentration on food & beverage among travelers. Brands and management groups are beginning to include F&B and focus on its importance. In a conversation with Paul Coury of Coury Hospitality on the Suite Spot, he talked about how hotels used to be places where people would […]
A familiar face returns to the Suite Spot in this special episode. Richard Alberigo, CEO & President of Alberigo Hotel Management, joins the podcast to discuss what his hotel management group has been up to over the last couple of years, how the hospitality industry is rapidly evolving with AI technology, new guest preferences, and […]
In the world of guest satisfaction, words carry immense power. Every guest review, no matter if it’s glowing with praise or filled with constructive criticism, is an opportunity for hotels to communicate their love language: thoughtful, personalized responses that show guests they are valued. Just like in any meaningful relationship, communication is key to fostering […]
Sarah Moss, Chief of Staff at Hunter Hotel Advisors, joins the Suite Spot to discuss the upcoming 36th annual Hunter Hotel Investment Conference and give hoteliers a look at what they can look forward to from the event. Tune in to this episode to learn more about the live sessions, panels, notable speakers, and on-site […]
In this episode of the Suite Spot, we welcome Micajah Sturdivant, CEO of MMI Hospitality, as the newest addition to the TMG Hospitality Trailblazers series. With a background in hospitality and hotel management spanning generations in his family, Micajah gives audiences a unique take on how hospitality has evolved over the decades and how MMI […]
Suite Spot host, Ryan Embree, and Travel Media Group Director of Product – Respond and Resolve™, Jackie Avery, break down the top 5 guest sentiment tags of 2024 and give explain what insights these tags hold for hoteliers. Tune in to the first episode of 2025 and learn how to leverage this data for your […]
Catch the 2024 TMG Year in Review episode with Travel Media Group President, Dana Singer as she joins the Suite Spot to discuss all the milestones and monumental achievements this past year and what hoteliers can expect from TMG in 2025. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using […]
As the year ends, hotels must reflect on their online presence and reputation. A well-executed audit can reveal what guests love about your property, where there’s room for improvement, and how to use social media to enhance your online reputation further. This is not just a yearly housekeeping task; it’s an important opportunity to fine-tune […]
The fall season was ripe, with high volumes of guest review feedback across review websites throughout September, October, and November. Travelers took to these platforms to share their hotel stay experiences during the change of seasons, and these reviews contain incredible insights and data for hoteliers. Guest sentiment data analysis continues to help highlight key […]
In this episode of the Suite Spot, the head of marketing at Springboard Hospitality, Jason Pirock sits down with podcast host, Ryan Embree, to discuss the incredible Springboard Hospitality brand, exciting hotel developments, social media strategies, and much more. Tune in now to learn more about what makes the Springboard Hospitality brand one-of-a-kind. Episode Transcript […]
Tune in to the the latest Suite Spot episode to hear from Senior Product Manager at Booking.com, Laura Xhaferaj as she breaks down the guest review score update being rolled out by Booking.com and how this new innovation will impact travelers, hotels, and hotel management groups alike. Episode Transcript Our podcast is produced as an […]
During the Halloween season, haunted houses and ghost towns might feel like thrilling seasonal attractions, but when it comes to your hotel’s social media, the last thing you want is an eerie silence. An inactive profile can seem as ghostly as an abandoned building, sending the message that your property is anything but lively. A […]
The Guest Experience Snapshot powered by TMG Oneview® AI is here! Tune in to hear from the Chief Technology Officer at Travel Media Group, Jason Lee, on the latest technological innovation being offered to hoteliers as a part of our digital solutions for hotels. This new offering uses generative AI in a unique way to […]
Online reviews have become one of, if not the most, influential factors in a hotel’s success. Travelers increasingly rely on review platforms like Tripadvisor, Booking.com, Expedia, and Google to make informed decisions about where to stay. For hoteliers, managing these reviews isn’t just about maintaining a good reputation—it’s about building trust, engaging with guests, and […]
The Suite Spot visits the Hyde Midtown Miami in the next episode of the Spotlight series. General Manager of the hotel, Henry Martinez joins the podcast to give travelers an insightful look into the guest experience and what makes the property one-of-a-kind for travelers. Episode Transcript Our podcast is produced as an audio resource. Transcripts […]
The Suite Spot is spotlighting the beautiful and newly renovated Regent Santa Monica Beach with special guest and General Manager of the property, Younes Atallah! This episode covers all the exciting things travelers can look forward to from their stay at the property including dining, amenities, local attractions, and much more. Tune in now! Episode […]
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