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For over 30 years, Travel Media Group has been an industry-leading provider of hotel marketing and advertising services to hospitality professionals across the country. Read our hotel marketing blog to stay up to date on social media trends, online review response tips, the newest research on search and SEO, and much more.
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During the Halloween season, haunted houses and ghost towns might feel like thrilling seasonal attractions, but when it comes to your hotel’s social media, the last thing you want is an eerie silence. An inactive profile can seem as ghostly as an abandoned building, sending the message that your property is anything but lively. A […]
The Guest Experience Snapshot powered by TMG Oneview® AI is here! Tune in to hear from the Chief Technology Officer at Travel Media Group, Jason Lee, on the latest technological innovation being offered to hoteliers as a part of our digital solutions for hotels. This new offering uses generative AI in a unique way to […]
Online reviews have become one of, if not the most, influential factors in a hotel’s success. Travelers increasingly rely on review platforms like Tripadvisor, Booking.com, Expedia, and Google to make informed decisions about where to stay. For hoteliers, managing these reviews isn’t just about maintaining a good reputation—it’s about building trust, engaging with guests, and […]
The Suite Spot visits the Hyde Midtown Miami in the next episode of the Spotlight series. General Manager of the hotel, Henry Martinez joins the podcast to give travelers an insightful look into the guest experience and what makes the property one-of-a-kind for travelers. Episode Transcript Our podcast is produced as an audio resource. Transcripts […]
The Suite Spot is spotlighting the beautiful and newly renovated Regent Santa Monica Beach with special guest and General Manager of the property, Younes Atallah! This episode covers all the exciting things travelers can look forward to from their stay at the property including dining, amenities, local attractions, and much more. Tune in now! Episode […]
Check out the latest Suite Spot episode where President – Hospitality, Travel, & Wellness at Questex, Alexi Khajavi, sits down on the podcast to discuss the highly anticipated Hospitality Show 2024 in San Antonio, Texas! This special episode will cover what attendees can expect this year from the event, some urgent issues facing the hospitality […]
The summer season brought a wealth of online guest reviews and traveler feedback as hotels across the country experienced peak occupancy. With increased travel demand came deeper insights into guest experiences, revealing how hoteliers can refine their offerings and turn negative and neutral reviews into positive ones. In our 2024 Summer Guest Sentiment Report, we […]
Join the Suite Spot in this quarterly series to hear from American Hotel & Lodging Association President & CEO, Kevin Carey, on the state of the hospitality industry and recent developments being made by the AHLA to move the industry forward. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using […]
In the grand finale of the TMG Hospitality Campus Crawl, we visit one of the top-ranked hospitality programs in the country at UCF Rosen College of Hospitality Management. The Dean of the college, Dr. Cynthia Mejia, joins the Suite Spot to discuss the hospitality school and why it is one of the most successful in […]
Check out the latest TMG Hospitality Trailblazers episode featuring the Executive Vice President of Development at Gibson Hospitality Ventures, Joseph Grieco! This episode takes a deeper look into the Gibson Hospitality Ventures brand culture, hotel portfolio, and company initiatives that are setting the stage for more organizational success. Get an inside perspective on topics such […]
Dealing with negative reviews about your hotel can be challenging. It’s natural to feel defensive when your reputation is at stake, but it’s essential to approach these situations thoughtfully. Transforming a negative review into a positive experience for future guests is not only possible but beneficial. Here are five key strategies to help you turn […]
TMG Hospitality Trailblazers continues with the Senior Vice President & Global Brand Leader of Hampton by Hilton, Shruti Buckley! In this celebratory episode, Shruti joins the Suite Spot to discuss the 40-year anniversary of Hampton by Hilton by taking a look back on the brand’s origins and where the franchise is headed in the near […]
In today’s digital age, the power of video content cannot be overstated, especially in the hospitality industry. Videos evoke emotions and create a sense of immersion that still photos simply cannot match. Imagine watching a dynamic video of a hotel’s beautiful property versus scrolling through static images. The difference is palpable. Why is Social Video […]
Summer travel is in full swing, making it the perfect time for hotels to ramp up their booking strategies. To capture as many reservations as possible, hoteliers must focus on their digital presence and online marketing efforts. This summer, the key areas to hone in on are social media, online review response, and hotel reputation […]
Join the Suite Spot in this episode of TMG Hospitality Campus Crawl featuring Florida Atlantic University! FAU Professor, Dr. Peter Ricci, joins the episode to shine a light on the FAU hospitality program and tells viewers why it is one-of-a-kind and how it prepares its students for success in the hospitality industry. Episode Transcript Our […]
In this inaugural episode of the TMG Hospitality Campus Crawl series, the Suite Spot takes a trip down to Miami to visit the Chaplin School of Hospitality & Tourism Management at Florida International University to meet with the Dean of the School, Dr. Michael Cheng. Host Ryan Embree sits down with Dr. Cheng to discuss […]
Social media has expanded past its original purpose of connecting people. It has evolved into a powerful tool for discovering new information. Hotels must maintain their social presence to ensure they remain relevant in online searches. For hoteliers, this trend presents both challenges and opportunities to connect with guests in innovative ways. Embracing this trend […]
Hoteliers often ask if review responses and guest feedback are still important. The answer is, and will always be, yes. According to Accor’s Importance of Reviews and Reputation Report released in June 2024, 97% of online users read reviews at least some of the time before booking. It is also the #2 most important […]
The Suite Spot takes a virtual visit to Turks and Caicos in the latest installment of the Spotlight series, which showcases some of the world’s most historic and iconic hotel properties. In this episode, viewers get a look at the highly anticipated property, Salterra Resort & Spa, which is set to open its doors in […]
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