Hotel guest expectations have been steadily rising over the last decade. The increase has been fueled by the introduction of more online review sites and growth in traveler feedback. COVID-19 raised the bar even higher for hoteliers, completely transforming what...
In this episode of the Suite Spot, host Ryan Embree is joined by Travel Media Group’s Content Manager, Marissa Kinzel, to discuss how to market a hotel property’s new renovations and updates. With some hotels seeing 2020 as an opportunity to make updates...
A study from Google found that the number of searches for the phrase “can I travel” went up by 800% over the last several weeks. Hotels have been feeling this surge in travel demand, with review amounts surpassing pre-pandemic levels among our hotel partners. These...
Receiving continuous feedback is instrumental to the way hotels understand the success of their operations. However, every piece of feedback requires a unique, timely response, and it can be difficult to know how to write a polished response every time. Understanding...
In this episode of the Suite Spot, host Ryan Embree partners up with Content Manager Marissa Kinzel to count down their Top 5 summer social media ideas for hotels. Ryan and Marissa discuss the type of social content that travelers are looking for – especially during...