Priscilla Osorio
Priscilla has a bachelor's degree in journalism and communication from the University of Florida. She previously worked as a content manager and social media analyst with Travel Media Group, where she created social media content and worked closely with hoteliers to ensure their success. Priscilla enjoys staying active through sports and outdoor activities.
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The Emotional Toll of Responding to Hotel Reviews
For many hoteliers, responding to hotel reviews can be draining emotionally, physically and logistically. While the toll of responding to reviews may tempt hoteliers to ignore them, appropriate responses to negative reviews can help grow your business. In this blog...
How to Manage Booking.com Reviews
Understanding Booking.com Reviews Booking.com is the second largest hotel review website, having published over 28 million reviews in 2018¹. This is particularly impressive since every review on Booking.com is verified. That means only guests who booked their trip...
Competing with Vacation Rentals Using Social Media
Vacation rental sites are rising in popularity among travelers, and it’s time for hoteliers to step up and make some changes to their marketing strategies. In this post, we’re going to show you what you should feature across your social media accounts so...
Next-Level Hotel Amenities in the U.S.
There’s no doubt that the U.S. has some incredible hotels across the nation. In fact, some of them have incredible amenities that help them stand out above all other hotels. By providing a unique amenity or experience, you’ll benefit from long-term...