Read More Posts from TMG Staff Members

Digital Spring Cleaning Checklist

Each year, it is a good idea to take a moment to review your hotel portfolio’s online presence by doing a little bit of “digital spring cleaning.” This is an annual audit of a hotel’s digital channels including social media, online reputation, review responses, and...

128 – TMG Hospitality Trailblazers: Sarah Moss

The 35th Hunter Hotel Investment Conference is only weeks away, taking place on March 19-21 in Atlanta, Georgia!   Join Suite Spot host and TMG Director of Marketing Ryan Embree as he sits down with the Chief of Staff at Hunter Hotel Advisors, Sarah Moss, to discuss...

Spreading The Love: Responding to Your Hotel’s Guest Feedback

In the hotel industry, responding to reviews can seem like an odd practice if you are unfamiliar with the effects that it can have on a hotel portfolio. Review response is the foundation for a solid online hotel reputation and a comprehensive digital presence. By...

Setting Guest Expectations Using Social Media [Webinar]

Travel Media Group is kicking off the new year with part I of our 2024 social success series. This virtual event is all about using your hotel’s social media channels to effectively set guest expectations during the discovery and post-booking piece of the traveler’s...

127 – Top 5 Guest Sentiment Trends of 2023

In this episode, Suite Spot host Ryan Embree sits down with TMG Director of Product – Respond & Resolve™, Jackie Avery, to discuss the top 5 guest sentiment trends of 2023. It has become an annual tradition to take a look back each year and analyze which...