Read More Posts from TMG Staff Members
Spreading The Love: Responding to Your Hotel’s Guest Feedback
In the hotel industry, responding to reviews can seem like an odd practice if you are unfamiliar with the effects that it can have on a hotel portfolio. Review response is the foundation for a solid online hotel reputation and a comprehensive digital presence. By...![Setting Guest Expectations Using Social Media [Webinar]](https://www.travelmediagroup.com/wp-content/uploads/2024/01/Setting-Guest-Expectations-Title-Slide-500x281.jpg "Setting Guest Expectations Using Social Media [Webinar]")
Setting Guest Expectations Using Social Media [Webinar]
Travel Media Group is kicking off the new year with part I of our 2024 social success series. This virtual event is all about using your hotel’s social media channels to effectively set guest expectations during the discovery and post-booking piece of the traveler’s...
127 – Top 5 Guest Sentiment Trends of 2023
In this episode, Suite Spot host Ryan Embree sits down with TMG Director of Product – Respond & Resolve™, Jackie Avery, to discuss the top 5 guest sentiment trends of 2023. It has become an annual tradition to take a look back each year and analyze which...
126 – TMG Hospitality Trailblazers: Charles Oswald
The next episode of TMG Hospitality Trailblazers sees Charles Oswald, President and CEO of Aperture Hotels, taking center stage on the Suite Spot podcast. In this installment, viewers will get a clear breakdown of what makes Aperture Hotels so unique and a...
A Hoteliers Guide To TikTok & Instagram Reels
Creating captivating social media content through the use of engaging videos is the standard now for hotels. Travelers are using dynamic media to influence their booking decisions and get a first-hand look at what the guest experience is like at hotel properties. ...
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