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What Guests Are Looking For When They Research Your Hotel Reviews
Guests are always looking for the best place to stay during their trip. Nothing defines a hotel better than guest feedback, specifically guest reviews. When guests research your hotel, they will look for several critical characteristics of your online reviews. You...
5 Steps To Building Your Hotel’s Review Response Voice
They say good things take time, and building your hotel’s review response voice is no exception. Establishing a unique and credible voice is an art form that takes continued practice from day one. You need a recognizable voice as a hotel because it sets you...
99 – TMG Virtual Roadshow Summer Travel Trends
Join host Ryan Embree and TMG’s Sales Director, Diane Elderkin, as they look at the summer trends we uncovered on our summer virtual roadshow for the hotel industry. From hotel markets in Orlando, Atlanta, and even Dallas, there are some very astounding discoveries we...
How To Respond To A Review When Price Is Mentioned
Price is something that we all consider, whether it be at the checkout line, buying something online, or when booking our next hotel stay. Price is usually the primary factor influencing a client’s final decision, and it may be positive or negative depending on...
How To Influence Travelers “On The Fence” About Planning a Trip in 2022
Dealing with rising gas prices, major airline disruptions, and new COVID variants, your guests have plenty to consider when deciding whether to take that vacation this year or not. Planning a trip already takes enormous time and effort on any traveler’s behalf,...
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