Read More Posts from TMG Staff Members
101 – Introducing TMG Translations: Multi-Language Review Response
Join Suite Spot host Ryan Embree and Chief Technology Officer Jason Lee, as they announce the official launch of TMG OneView multi-language translation! With this new function, hoteliers who partner with Travel Media Group will have instant access to its brand-new...
Are Guests Actually Interested in Your Online Content?
Hoteliers often wonder if setting up a social media account for their property or designing its website is worth their time. It becomes easy to feel discouraged and unmotivated if guests are not viewing the fruits of your labor. You may think that investing in these...
Top 5 Review Response Mistakes
Responding to guest reviews is not easy as it may seem. It is common for hoteliers to be unfamiliar with the topic and the best practices when replying to a review. This sense of uncertainty leads to many mistakes when hoteliers begin writing responses for the first...
Is Social Media Necessary to Grow Hotel Occupancy?
Social media has defined the way people communicate and reach each other. Businesses like hotels can leverage social media to their benefit by reaching and connecting with travelers across the globe. With so many different websites and platforms available today,...
How to Respond to an Upset Guest Online
It is never a pleasant experience to deal with an angry guest in person or online. Knowing how to properly calm and dissolve any issue that upsets the guest requires experience. Luckily, we provide the blueprint for this topic, so you never have to worry. ...
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