Read More Posts from TMG Staff Members
102 – TMG Hospitality Trailblazers: Mark Williams
The first installment of Hospitality Trailblazers on the Suite Spot podcast with Marketing Director/Host Ryan Embree, featuring President of Coakley & Williams and SVP of Business Development at Hotel Equities, Mark Williams! These two discuss everything from the...
Summer Sentiment Reporting
This past summer certainly was a busy one for the hospitality industry. Travel Media Group has collected guest sentiment data over the summer and this information provides insights into what hotel guests were saying about their hotel experiences during this time. Take...
Staffing Shortage? Increase Your Hotel Staffing with Social Media
The ongoing staffing shortage in the hospitality industry remains a challenge for hoteliers worldwide. Travelers are raising their expectations and want high-quality guest service from check-in to check-out. The increasing demand for services like housekeeping,...
Bad Hotel Reviews: What Can You Do?
An unfortunate and inevitable outcome of an online hotel presence is receiving negative guest reviews. These unpleasant remarks may feel harsh, and your initial reaction is most likely to respond by defending your hotel’s reputation. A guest review may critique...
How to Maintain the Summer Travel Boom in the Fall
Changing from hot and humid to cool and brisk weather is a pleasant experience. On the other hand, going from high volume to low volume occupancy rates is not so enjoyable. The shift from summer to fall season can be unforgiving for many hotels due to decreasing...
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