Read More Posts from TMG Staff Members
The Scary Consequences of Ghosting Your Online Guest Reviews
Halloween is not the only frightful thing happening this month. The repercussions of abandoning your online guest reviews are even more haunting. The hospitality industry is thriving and healthy, which means hoteliers can expect an ample supply of online guest...
103 – TMG Hospitality Trailblazers: Pete Sams
Travel Media Group’s Hospitality Trailblazers podcast series is going full speed ahead! Marketing Director and Host of the Suite Spot Ryan Embree sits down with a very special guest, Chief Operating Officer of Davidson Hospitality Group, Pete Sams! In this episode,...
The Secret Recipe for a Perfectly Crafted Review Response
Watch the Webinar: When a guest writes a review on your hotel and takes time out of their day to provide you with feedback, the property should respond. It is only fitting to dedicate time from your day as the reviewer did from theirs. Writing a considerable and...
5 Ways to Turn a Negative Review into a Positive
It is frustrating when you come across a negative review written about your hotel. Your first reaction might be to defend your reputation and immediately find fault with the reviewer. However, this is not the correct way to handle the situation. The best way to...
How to Reach and Attract International Travelers
People all over the world are enjoying the flourishing state of international travel and all the wonderful consequences that come with it. With fewer restrictions being placed on travelers as they circle the globe, international travel is back and better than ever....
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