How to Respond to Reviews about Amenities

by Brandon Bell | Aug 10, 2023 | Hotel Marketing Resources

Amenities are a staple of any hotel or resort. Travelers love knowing what on-site facilities they can experience and enjoy during their stay, such as a fitness center, spa, or complimentary Wi-Fi. These features increase bookings and guest satisfaction if delivered...

Responding to Guest Satisfaction Surveys: Best Practices and Tips [Webinar]

by Brandon Bell | Aug 4, 2023 | Hotel Marketing Resources

An effective guest satisfaction survey strategy is critical for hoteliers and their properties. These surveys capture valuable data from guests, giving property owners and managers great insight into what their patrons say about their hotels. However, responding to...

Top 4 Ways Hoteliers Can Get the Upperhand on Short-Term Rental Companies

by Brandon Bell | Jul 27, 2023 | Hotel Marketing Resources

The competition is only becoming more intense between hoteliers who operate traditional hotels and property owners who provide short-term rental services. With guests continuously looking to find more ways to save money during their travels, short-term rental...

Breeze Through Summer Travel Expectations with Guest Feedback

by Brandon Bell | Jul 21, 2023 | Hotel Marketing Resources

Summertime sees some of the highest volumes of travel during the year. People from all around the globe make exciting travel plans in search of new destinations and adventures throughout this hot season. This means it is the peak season for hoteliers to capture...