New Reputation Management Features & Dashboard

by Anne Sandoval | June 4, 2015

We are excited to announce our upgraded Reputation Management solution. In addition to amazing new features to help improve your online reputation, current customers can now access Reputation reporting and tools directly in the TMG OneView™ Dashboard! Simply log into TMG OneView™ and click on Reputation in the navigation to access all of the updates.

Enhanced features & an all-new dashboard make it easier than ever to improve your reputation.

NEW Features:

Unique permalink to upload emails (no log-in needed)
Facebook guest feedback tab integration
Shareable positive reviews for social media
Updated responsive email templates
Request feedback directly on your website
Enhanced business reporting for your property

We are beyond excited about the new permalink feature, which allows your team members to upload emails without even logging into the myTMG Dashboard. You can bookmark or favorite the link on property computers where your employees will be uploading emails for easy access. Remember, timely email uploads lead to more guest feedback.

Plus, What You Already Love:

Monthly calls with dedicated support specialist
Email and text alerts for new reviews
Manage and respond to reviews in one place
Track up to 5 competitors
Branded survey emails send positive feedback to review websites and negative feedback to the hotel