As the year comes to a close, what are you doing to prepare your hotel for holiday travelers? In our busy world, people are traveling every day of the year. Those who aren‰’t home for the holidays will remember and appreciate little things you do to help accommodate their needs and make them more comfortable while traveling during this especially hectic season. Here are some ideas to ease their stress and help make guests feel warm about their choice to stay with you.

Do You Hear What I Hear?

Spread holiday cheer and warm up the mood by playing festive music through the lobby and breakfast areas. If you have a television in the common areas, set it to ABC Family or Hallmark Channel where they‰’re usually playing marathons of everyone‰’s favorite classic movies. See if your staff is interested in bringing in their own favorites to share.

Baby, It‰’s Cold Outside

Even after breakfast hours, keep hot water available with a basket of assorted teas and cocoas. When guests check in on those especially blustery days, offer for them to return to the lobby once they‰’ve gotten settled in to warm up with a cozy cup.

White Christmas

Provide guests checking in the phone number for AAA or your preferred roadside assistance company in case they get into any trouble when they leave for dinner or check out. This gesture will be especially appreciated by those from warmer states that may not be used to the snowy roads.

Sleigh Ride

Any hotel can have the usual binder with local pizza restaurants and TV channels. Put together a flier to keep at the front desk with nearby activities such as ski slopes or the area‰’s best local holiday light displays. As an added bonus for all parties, see if you can get a guest discount for referring business.

Let it Snow

While your hotel may not have a fire that‰’s so delightful, after a long car trip through the winter wonderland, your guests are looking to feel warm and cozy. Make sure that the guest room thermostats or cooling and heating units are set to a comfortable temperature so that no one has to wait for the unit to warm up in order to thaw out.