Maitland, FL — 12/22/2014 — With many couples and groups traveling to various destinations over the holiday season, hotels must provide ideal hospitality and customer service to ensure guests are enjoying their stay. During a stressful time of year, there are plenty of frustrating incidents while traveling, but those frustrations should subside when travelers arrive at a hotel. As guests will remember the experience and accommodations, the Travel Media Group has provided tips for hotels to better engage with their clientele during the holiday season.
The experts at Travel Media Group have used their traveling experience to come up with tips to make guests feel welcome and comfortable during their stay. Have the concierge provide guests with winter activities such as a light show, ice skating, skiing, or other activities to get them in the holiday spirit. Guide them in the right direction, and contact local destinations to see if they will offer discounts for guests of the hotel.
To show appreciation and thanks to current and former guests who have stayed at the hotel, engage on social media platforms or offer special holiday events/menus for winter and New Year’s Eve. Send the hotel guest list a holiday card and offer a special rate that will encourage them return. Guests want to relax when they reach their hotel room, so make sure every occupied room is set to a comfortable temperature before the room key is handed out.
A great experience during the holiday season will make guests remember their visit and the how they were treated. Welcome and engage travelers this holiday season. More tips can be seen on the company’s social media profiles and the company blog. Travel Media Group assists their clients in all aspects of hotel digital marketing, from social media to reputation management to mobile and Internet marketing solutions. To learn more about holiday engagement and welcoming gestures, check out their website today.
About Travel Media Group
Travel Media Group offers complete digital marketing solutions for hotels across the country. For more than 32 years, the company has helped hoteliers fill distressed inventory while providing travelers with the best available same-day hotel rates. Through the HotelCoupons.com website, smartphone and tablet applications, print guides, social media and more, Travel Media Group helps hotels be found and get chosen by travelers. Hotels that market with the company have improved their online reputations and sold more hotel rooms, resulting in proven ROI.