One of the most important factors to travelers when choosing where to stay is budget. However, as any hotelier that has responded to reviews can tell you, often guests expect accommodations and service above the rate they’re getting. It is possible to cater to the elevated tastes of modern travelers while keeping prices low, resulting in happy guests that will keep coming back.
Here are some easy and affordable ways to make hotel rooms feel more luxurious to guests.
For years, cruise lines have been surprising guests with quirky and adorable towel animals. Not only do they provide a delightful first impression of the room, but travelers love sharing pictures of their towel animals on social media. With a quick training session (you can buy how-to books on Amazon or just search online) you can find a quick and easy animal creation for housekeeping to add to rooms when prepping for check-in.
Have you been providing the same lotions and shampoos for years? It might be time for an update. Contact your guest supply rep to ask what’s new and what kind of a deal you can get for switching. Guests notice when their lotions have a name brand – and remember which hotels gave them the lotion they keep in their purse.
I love when hotels up their toiletry game 💕👌🎈Peter Thomas Roth toiletry at Hilton Seattle Airport ✌💐 #peterthomasroth #megarich #bodycleanser #shampoo #conditioner #bodylotion #deluxeshowercap #moistureinfusion #facialbar #massagingbarforbath #Hilton #hoteltoiletry #findsofbeauty
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More than ever, guests are on the lookout for cleanliness. They want to feel like the room is as clean as possible and that items other guests have handled are clean. Consider switching to a Clean Remote in your guest rooms, laminating TV channel guides (and wiping them down), and leaving a sanitizing wipe by the phone for the germaphobe guest.
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This simple touch only takes a few minutes and can easily be added to any guest room prep list. Write a simple welcome letter and print them on hotel letterhead. Be sure to provide instructions of how the guest can contact you and information on how they can follow your hotel on social media. If you’re feeling ambitious, you can print these at the start of the day and include names from the reservations for the day – just be sure they are distributed to the correct rooms!