The three keys to building your online reputation:
Track your hotel reputation
Manage your online reviews
Influence your guest’s travel decisions
We can help you do that!
Online behavior is changing rapidly, and consumers are utilizing new sources to learn about your hotel. Nearly 9 out of 10 potential customers are turning to online [reviews] and social networking to help make their travel decisions. Negative reviews and a mismanaged hotel profile can be costly considering most web surfers are likely to find reputation content before your own website. A solid retention marketing program is a crucial tool for nurturing your online reputation and grabbing ahold of your hotel perception.
Welcome to Prime Response™, the new service from Travel Media Interactive that will provide your hotel with a managed comprehensive program for finding online mentions of your hotel and competition. Prime Response™ makes it easy to track and respond to your hotel reviews, communicate and market via social media channels, identifying competitive advantages, building loyalty, and driving incremental bookings.
Features of Prime Response Reputation Mgmt.
- Fuel reputation scores using retention marketing
- Targeted messaging for various online profiles
- Track and report all online mentions
- Direct review traffic to specific sites
- Social media integration
Benefits of Prime Response Reputation Mgmt.
- Maintain consistent and professional brand presence
- Increase page one search results
- Grow volume of ratings across numerous sites
- Drive more leads across online sources
- Rise above your competition