Hotel Marketing Resources

[Press Release] 2023 TMG Media Kit

by | May 18, 2023 | Hotel Marketing Resources

Travel Media Group is thrilled to announce the release of our 2023 Media Kit! With over 40+ years of exclusively serving the hotel industry, this kit will give hoteliers a clear understanding of who we are and what makes TMG the acknowledged industry leader in guest feedback management and online reputation for hotels. View: 2023 […]

Benefits of Sentiment Analysis

by | May 12, 2023 | Hotel Marketing Resources

Travelers continue to provide feedback on their hotel stays and guest experiences through writing online reviews. These guest reviews contain gems of valuable information called guest sentiment data. These pieces of data are specific components of a guest review that mentions an aspect of the hotel, such as cleanliness, housekeeping, amenities, etc. The purpose of […]

How Quickly Should I Respond to Reviews?

by | May 4, 2023 | Hotel Marketing Resources

As guest reviews continue to define a hotel’s reputation, it is apparent that prioritizing review response time can lead to a significant increase in the overall score. When a guest leaves a review on a review site like Google Reviews or TripAdvisor, responding promptly can lead to a quicker resolution for dissatisfied guests or solidify […]

112 – Responding to Guest Satisfaction Surveys

by | May 3, 2023 | Hotel Marketing Resources

In this episode of the Suite Spot Podcast, host and TMG Marketing Director, Ryan Embree and Chief Technology Officer, Jason Lee, tackle how guest satisfaction surveys impact a hotel’s operations and influence overall bookings. From topics such as what questions to ask in a guest satisfaction survey to how they shape your hotel’s bottom line, […]

Why Should You Join a Hotel Industry LinkedIn Group?

by | April 27, 2023 | Hotel Marketing Resources

LinkedIn is a great social platform for building your professional network, engaging with career-focused social content, and learning from various experts in their respective industries. The website also provides several helpful resources for hoteliers, such as posting available jobs, advertising services for their businesses, and giving detailed data analytics for social posts. However, one of […]

Top 4 Ways To Find Viral Social Media Trends For Hotels

by | April 21, 2023 | Hotel Marketing Resources

Finding innovative ways to go viral can be a very unique and lengthy process for hoteliers. After all, social media is a vast landscape that changes rapidly with a multitude of content for viewers. Many hoteliers do not know what trends to look for or where to find them. It is important to stay current […]